Shipping policy
How Your Order Travels
We want to get your order to you as fast and as smooth as we can.
Malaysian Orders
Shipping is free to all states within Malaysia.
Yes, our Sabah and Sarawak kawan get free shipping too (at least for now, while we can still afford it).
Our Partners: We use J&T Express, NinjaVan, or Pos Laju. We also work on your orders on Saturday. Your items should arrive at your door in less than 5 working days.
Have a favorite courier? Email us or send a WhatsApp right after you buy. We can change it for you before the box leaves our warehouse.
International Orders
We ship worldwide using trackable services. Our trusted partners are Ninja Van, SF Express, FedEx, and UPS. They should get the delivery job done in 3 to 9 business days.
Below are the shipping costs based on your zone.
|
Zone |
Order Total |
Delivery Fee |
|
Singapore |
Under RM 150 (about SGD 50) |
RM 22 (about SGD 7) |
|
RM 150 and above |
FREE |
|
|
Asia, Australia & New Zealand |
Under RM 400 (about USD 100) |
RM 75 (about USD 20) |
|
RM 400 and above |
FREE |
|
|
Rest of the World |
Under RM 800 (about USD 200) |
RM 150 (about USD 40) |
|
RM 800 and above |
FREE |
Your package takes just 3 to 6 business days to arrive.
We cannot ship to PO boxes. Also, we cannot cover local taxes, customs duties, or brokerage fees.
If you have any questions or fears about your delivery, reach out to us here. We are happy to talk and solve it with you.
